See What's New at Avochato.

Toll-Free & Bug Fixes

July 27, 2023



  • You can now select Toll Free numbers when creating an Avochato account. You can still choose a local area code, but toll free numbers will be suggested by default for convenience.
  • Fixed an issue during number selection, where users were incorrectly prompted to enter a two-factor challenge for the “Sign In” page instead of the “Phone Verification” step.
Notion image


Update Use Cases

You can now properly update a Use Case after it has been created, in order to resubmit or appeal a pending or rejected Use Case. This is most often due to “DCA1” errors that require edits to the Use Case for approval with the Avochato inbox’s third party connectivity provider.

Notion image
  • Each of the following fields can be edited in order to resubmit the Use Case for final approval, including:
    • Opt-in Methodology
    • Sample Messages 1 & 2
    • Description
    • Website
  • Improved handling various errors that prevent us from syncing Use-cases to our connectivity providers. This should make connecting use-cases to inboxes work more smoothly when things go wrong.
  • Fixed an issue where unverified brands would stay stuck in a processing state even though they had failed. These brands will now correctly move from “processing” to “rejected”, and can be resubmitted in the Verification portal for re-approval.

Bug Fixes

  • Broadcasting: Fixed an issue where navigating around the broadcast section would redirect you back to an empty broadcast list page
  • Inbox: Fixed a long-standing issue where conversations could be re-assigned the same status multiple times in a row.
  • Templates: Fixed an issue where error messages weren’t always fully displayed when a template failed to save.
  • Analytics: Some adjustments to how various graphs are rendered and fixes for on how some stats are queried and presented.
    • Conversation Status and Segment Tracking charts should always load
    • Assignments by channel should no longer show negative values
Did this answer your question?