Broadcasts
- New “Created By” filter for showing only the broadcasts created by a specific team member
- New “Message” column in the Broadcast list for viewing a preview of each broadcast, and an indicator if there is an MMS attachment
- Added a confirmation modal before deleting draft broadcasts via bulk action
- Fixed a bug where broadcast stats could exceed 100% when audience contacts opted out or were deleted
- Various Broadcast UI tweaks and updates to tooltips + copy
A2P Verification
Overhauled how we collect how customers describe their Opt in Process(es) to increase the likelihood of A2P approval.
- Multiple common opt in methods are listed, and customers can select one or more opt in method to provide a detailed description of how the customer gathers consent.
Added Use Case nudging actions to streamline the verification process
- Updating TCR Campaigns depending on their status in the TCR dashboard
- Use Case Reviewing
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F881716ea-6c71-43ce-be02-12af04c88a90%2FUntitled.png?table=block&id=837fa79d-507f-43e5-9ce2-51e33d937c44&cache=v2)
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2Fd3944e2f-c457-4abf-80ab-9528aca3ff8b%2FUntitled.png?table=block&id=ea617b9d-b3f5-4a1d-ba53-5f6cd2f51bd5&cache=v2)
- Appealing DCA errors with fields to include your reasoning and any changes made
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2Fd801759c-1705-4b2a-b763-beb1cd7d68dd%2F251591404-5cc80db9-c47c-44a8-ad55-23922e658953.png?table=block&id=7bf4056f-e68b-4548-899c-ef78afc6d058&cache=v2)
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2Ff54fe1e5-6f35-4482-a46c-7fa7c90e2627%2FUntitled.png?table=block&id=482ac930-f978-40d2-943f-da66a8dfda3d&cache=v2)
- Users now must agree to the Terms and Conditions when applying to TCR
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F800751a2-8157-41a8-94d9-e3381aa68e58%2FUntitled.png?table=block&id=76f9dc34-1101-4a04-b3a3-0378d9ebf6ad&cache=v2)
Bugs
Inbox
- Fixed an issue where the attachment thumbnail images for some file types rendered blank (for Broadcasts as well)
- Conversation transcripts now properly download the lastest 1000 messages, instead of the first 1000 messages
- Fixed an issue where solo conversations were improperly rendering for some users when different accounts had differing settings
- Removed functionality to add contacts to a broadcast via our “Bulk Actions” feature to streamline our processes
Billing
- Resolved a race-condition that would sometimes cause accounts to not trigger an auto-fill despite being out of balance