Broadcasts
- New “Created By” filter for showing only the broadcasts created by a specific team member
- New “Message” column in the Broadcast list for viewing a preview of each broadcast, and an indicator if there is an MMS attachment
- Added a confirmation modal before deleting draft broadcasts via bulk action
- Fixed a bug where broadcast stats could exceed 100% when audience contacts opted out or were deleted
- Various Broadcast UI tweaks and updates to tooltips + copy
A2P Verification
Overhauled how we collect how customers describe their Opt in Process(es) to increase the likelihood of A2P approval.
- Multiple common opt in methods are listed, and customers can select one or more opt in method to provide a detailed description of how the customer gathers consent.
Added Use Case nudging actions to streamline the verification process
- Updating TCR Campaigns depending on their status in the TCR dashboard
- Use Case Reviewing
- Appealing DCA errors with fields to include your reasoning and any changes made
- Users now must agree to the Terms and Conditions when applying to TCR
Bugs
Inbox
- Fixed an issue where the attachment thumbnail images for some file types rendered blank (for Broadcasts as well)
- Conversation transcripts now properly download the lastest 1000 messages, instead of the first 1000 messages
- Fixed an issue where solo conversations were improperly rendering for some users when different accounts had differing settings
- Removed functionality to add contacts to a broadcast via our “Bulk Actions” feature to streamline our processes
Billing
- Resolved a race-condition that would sometimes cause accounts to not trigger an auto-fill despite being out of balance