A2P
- Added a banner to notify users of an upcoming July 5th deadline to verify your business with A2P.
- Various updates to Use Case verification
- Added functionality to allow customers to fix data mismatch errors of their Brands.
- Overflow menu added that conditionally shows actions including “Resubmit” (which allows customers to resubmit after fixing mismatch data errors), “Update”, and “Vet” based on the Brand’s current state.
Avochato for Salesforce
Navigation
For inboxes that have disabled “Lifetime Conversations”: When viewing a record in Salesforce, the embedded Avochato widget will show the most recent conversation associated with that record, even if that conversation was marked as “Closed”.
- Note: Viewing records with no conversation history will still show the “New Conversation” button inside the Avochato widget.
Opt-Out Data Sync
We fixed an issue where both Opt-Out & Opt-In keywords and buttons in the Avochato contact card would not always update the state of the associated record in Salesforce.
- If a custom Opt-Out field was specified, there were cases where it was being excluded both when an Opt-Out or Opt-In occurred, as well as when syncing any other contact updates. This included automatic updates (if enabled) as well as manual syncs made using the “Sync to Salesforce” button.
- In cases where the custom Opt-Out field was ignored, no updates to any Opt-Out field were made, including the default field added by the Avochato package.
- Moving forward, any type of contact sync triggered by Avochato should properly respect the Custom Opt-Out Field (if customized) whenever an Opt-Out or Opt-In occurs.