We're excited to introduce the new "Advanced Training" feature in AvoAI—a powerful addition to Avochato’s AvoAI capabilities.

Empower your AvoBots to generate more relevant and accurate messages! The new "Advanced Training" feature (optional) allows you to upload documents (.pdf, .xls, .xlsx, .doc, .docx, .csv, .html, .txt, .md) containing key information you want your bot to use.

Examples include:

Your AvoBot will use this information whenever it’s active, and you can update or remove documents anytime—such as after a promotion ends or when a new business season begins. Please note that this feature is currently in beta. If your organization is interested in trying this out, please reach out to our support channels.

We’ve added some new search terms for power users to make searching the inbox and your contacts list more powerful.

All of these search terms can be used when querying the inbox directly in the app or while using our API.

Improvements to search is a work in progress, so if there are any queries you’re trying to make, or that don’t seem to be working as intended, please contact us.

You can search based on the existence of a field using has: to filter your inbox or contacts list for records that have a value for a given field. This is useful when you don’t care what the value of the field is, only that it has been set to something.

For example, to search your inbox for all contacts that have a non-empty email field, you can use has:contacts.email or has:emailfor short

Note: The prefixes “has:”, “exists:” or “_exists_:” are all equivalent and interchangeable.

This also works for associations between a record and another set of records (like tags, sms_messages, calls) To search for all contacts that have tags, you can use has:tags

To search on a custom field i.e. a field you added specifically to your inbox under Settings > Custom Fields , you must use fields.your_custom_field_name_here

For example, to search for all contacts that have a value for “favorite_ice_cream”, you could search for

has:fields.favorite_ice_cream

You can use “NOT” or “not” (or for short, either ! or - ) to exclude a search term, so that the search never returns records that do match what you’re searching for.

For example, to search contacts that do not have an email address, you could use the following search query:

not has:contacts.email or, for short, !has:email

To list all contacts that have no score for their priority, you could search:

!has:priority

To list all your contacts that don’t have a favorite ice cream stored in Avochato, you could use

not has:fields.favorite_ice_cream

You can view the list of changes made to a broadcast’s audience by clicking on the “Audience Logs” button.

Now, this shortcut will also appear when your Broadcast is complete, in case you want to know how a broadcast was made in the past.

Click on a completed broadcast and click the audience logs icon under “Audience Composition” to pull up the list of uploads of contacts from when this broadcast’s audience was created.

Note: Some historical broadcasts may be too old to show audience logs.