Calls
Number of Rings
Users can choose the number of rings before a call goes to voicemail, controlling the amount of time customers have to respond to an incoming call.
Note: This is applicable to both call-forwarding and in-browser calling.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2Fb5c7006a-f447-435d-a627-6b0d0289e619%2FUntitled.png?table=block&id=fbf7d376-84b9-47c8-8d85-254732520b64&cache=v2)
Inboxes
Loading
- Fixed an issue where conversations in bad states prevented the inbox from loading the list of conversations, and only showed grey bars
- Fixed an issue where sorting by “Longest Wait Time” caused the second page of conversations to not load
- Fixed an issue where sorting by “Longest Wait Time” and then switching to another sort type caused the app to crash and not load
Notifications
- Fixed an issue where inbound messages triggered browser notifications twice
Organizations
- New download buttons for org-wide Users, Reports, and Accounts
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F18d0d441-b12b-47f1-b97f-41ae798122a1%2FScreen_Shot_2022-06-21_at_12.13.47_PM.png?table=block&id=2deda619-aee8-431b-a97f-c1a009a180ec&cache=v2)
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2Fe5e89e53-8144-44e1-9382-53bfb4c38d73%2FUntitled.png?table=block&id=6d38db7a-fb1c-4e2a-8814-0695ced2f947&cache=v2)
- Left-hand navigation has been updated to include new headers
- Admins Only: Allow increasing pagination of Reports from 5 to 25 per page (under “Filters”)
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F844befca-7115-4101-8fc4-7c32d093e26f%2FUntitled.png?table=block&id=f2e6e85d-665b-427a-8047-ff73da906327&cache=v2)