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- *AvoChat has arrived!** Combine the live chat functionality to the Avochato Website Widgets all feeding into the Live Inbox.
- Widgets have a new default appearance, with sleeker headers, transitions and conversation animations
- New widgets will default to this experience regardless of account or organization status.
- On mobile, the live chat conversation screen of the widget will now use the full height of the device. Note: If you are upgrading a legacy widget to use the new ui (see below), using this mobile full-screen feature requires re-embedding the widget javascript snippet.
- All new widgets now have a new mandatory checkbox for TCPA compliance when “Text With Avo” experience is enabled.
- This update does not apply to “original” website widgets (created pre-2020) which only have disclaimer text, not a checkbox.
- Disclaimer text can be customized per widget.
- Checkbox must be clicked in order to proceed to submit the widget and receive a text message. Phone number is also required before the SMS button can be clicked.
- Any account can now Enable Live Chat in the Widget Settings page. However, only users with a Live Chat Seat assigned to them can respond to live chat conversations. Navigate to the Billing tab in Avochato to purchase additional seats.