NEW: Avochato for Marketing Cloud (beta)
JourneyBuilder support has arrived — Customers can connect Marketing Cloud to Avochato and begin sending dynamic text messages from their Avochato numbers at every stage of a customer journey!
Features include:
- Avochato Messages can be scheduled based on Journey milestones
- Users can select an inbox from a list in order to send a message from a different inbox at different stages of the journey
- Messages can contain any custom fields or variables, including Avochato Campaigns or Surveys.
Note, Avochato for Marketing Cloud is currently a manual setup — please reach out to our team to fast-track getting started.
Spellcheck
The enhanced Avochato chatbox now supports spellcheck. A red underline will appear beneath misspelled words. Spellcheck will be enabled for new users by default, but existing users will not be grandfathered in.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F3c3f988c-3b7b-4960-9687-fe0891f891ad%2FScreen_Shot_2020-08-24_at_8.15.41_PM.png?table=block&id=fa6bea3a-330f-407a-8701-c5b81c6e74f1&cache=v2)
This feature can be turned on within the user profile menu (person icon in top right). This new spellcheck plays nice with the embedded variables (seen above) and template hotkeys!
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2Ff988afa9-836a-417e-8133-ef5d96e82f80%2FScreen_Shot_2020-08-24_at_8.14.53_PM.png?table=block&id=f5dc0c46-2ab2-4d5b-95ab-a0b144ac3861&cache=v2)
Avochato for Salesforce
Attention Avochato for Salesforce users! If a Salesforce record has no known Avochato conversation but has a valid Name and Phone field, the Avochato for Salesforce widget will display a “New Conversation” button. When you click this button, it will pre-populate the Name and Phone field without requiring any typing.
Tags
- The Tags list in the Settings page now indicates whether a tag has Skill Routing enabled.
- A tag attached to more than 1,000 records now has a trailing “+”, indicating that 1,000 is not an absolute ceiling.
![Notion image](https://www.notion.so/image/https%3A%2F%2Fs3-us-west-2.amazonaws.com%2Fsecure.notion-static.com%2F1531bc91-52ef-4679-bfc3-6db0667ae973%2FScreen-Shot-2020-08-31-at-4.15.19-PM-1024x153.png?table=block&id=826273cb-018d-44c6-86d6-b360b6fb1365&cache=v2)